Putting Customers Before Crackers

Putting Customers Before Crackers

January 13, 2022
Thank you to Plant Supervisor, Martin Storey and IHC, Alan Armstrong, at Chorley plant who put their festive celebrations on hold to ensure we delivered on Christmas Day a critical foundation on a tight timetable for a new Signal Gantry at Preston Train Station in Lancashire for our customer, Lundy Projects, and their client VolkerRail.

Danny Roberts comments: “Pre-Christmas we had various meetings with both customer and client, in particular mapping out the logistics and discussing the technical aspect of the mix of which had to reach on site shutter striking in 8 hours, and the strength of concrete for re-opening of the line had to be > 10 N/mm2 once in situ.

From a commercial perspective recognising the value we provided to the customer was key, the concrete represented just 7% of the Purchase Order value and the out of charges made up 93%.  Well done and thank you to Martin and Alan.”